Consumers don’t stick to one channel, so your marketing shouldn’t either. Although mobile is taking a larger chunk of advertising budgets each quarter, it’s often still looked at in isolation. In this increasingly connected world it becomes essential though that marketers understand the whole customer journey and adapt the way they engage with their target audience accordingly. By using a programmatic approach to marketing, advertisers can better engage with prospects and customers, understand their path to purchase, optimise content, develop better buying strategies and glean actionable insights.
The first, and maybe the hardest, step to implementing an omni-channel programmatic marketing strategy is to find the right partner. Here we’ve listed five characteristics to look for.
- Engage customers throughout their customer journey
The mobile phone is a consumer’s most personal device. Recent Ofcom statistics show that 62% of UK adults own a smartphone and a third of mobile users make purchases on their device. So what role does mobile play in the path to purchase? Working with an omni-channel programmatic platform helps marketers answer this question and more. Your technology partner should be able to measure which channels, in which sequence and with which creative messages were most effective. These real time insights can then be used to inform future campaigns.
- Activate data across an entire media plan
Mobile is a significant part of any modern marketer’s media plan and huge volumes of mobile and tablet inventory, alongside display, rich media, video and social media are available to buy in real time. There are different ways of accessing this inventory and your programmatic partner should be able to not only execute your open exchange buys, but also your private exchange and ‘direct’ buys. Find a platform that offers buyer controls to let you define inventory quality so that you only purchase inventory that meets your criteria. Continue reading