Why & how more brands need to take a stand to become a love brand

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Beate Rosenthal, Global Brand Digital Director at Merck Consumer Health

In today’s world, crowded with messages and distractions, brands need to find ever more unique ways to stand-out.

That does not just mean that brands needs to add emotional benefits to functional superiority, but they need to consider taking a stand and commit to societal topics.

Brands need to take a stand about topics, people care about

Insights based ideas that connect with consumers at a higher level are important to create brand love, but they don’t replace the need for product benefit superiority. At Merck consumer health, the world’s oldest pharmaceutical and chemical company, we are committed to the love brand idea. By the way, brand love is a scientifically proven concept with various studies showing that simply seeing their favourite brand logos caused students’ hearts to slow temporarily – literally ‘skipping a beat’. Continue reading

At Facebook we get things wrong – but we take our safety role seriously

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Monika Bickert, Head of Public Policy Management at Facebook

Last month, people shared several horrific videos on Facebook of Syrian children in the aftermath of a chemical weapons attack. The videos, which also appeared elsewhere on the internet, showed the children shaking, struggling to breathe and eventually dying.

 

The images were deeply shocking – so much so that we placed a warning screen in front of them and made sure they were only visible to adults. But the images also prompted international outrage and renewed attention on the plight of Syrians. Continue reading

How Mobile App Success Rests on Where Your Users Spend Their Time

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Paul Barnes, Territory Director Northern Europe and Middle East at App Annie

Apps have become one of the most influential devices in driving consumer behaviour, with over 900 billion hours spent in apps worldwide in 2016 and over 30 apps on average used per month. People now manage a myriad of different aspects of their lives with apps – a ubiquitous component to everyday life.

The reality is that, on a daily basis, the average consumer uses approximately 10 apps. By understanding how these apps are used, where consumers are spending their time and in which apps, mobile marketers gain a unique insights into behavioural trends of a highly influential audience. Continue reading

Mobile Commerce Engagement Grows As User Acquisition Costs Drop

Dennis Mink, VP of Marketing, Liftoff

Dennis Mink, VP of Marketing, Liftoff

Earlier this week Liftoff released our annual Mobile Shopping Apps report, highlighting the latest trends in mobile user acquisition and app engagement. The good news for ecommerce marketers is that as mobile purchases are on the rise, the cost to acquire new mobile shoppers has declined over the past 12 months.

As we inch ever closer to the holiday shopping season, marketers should take note of several important mobile shopping trends. August and early September is an opportune time to focus on new user acquisition. With mobile ad inventory costs at near lows for the year, marketers can acquire new users cost effectively, just ahead of the holidays. This is also an excellent time to test and optimize ad creative, before inventory costs shoot up. If you wait until October, you’ve already missed the window of opportunity as more competition ramps up spending, driving up costs for everyone. Continue reading

Bots Are Still A Work In Progress: 5 Lessons So Far

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David Skerrett, Managing Partner at Nimbletank

The Bot landscape is being shaped by the four horseman of the tech world: Microsoft, Facebook, Google and Amazon. Whilst the term bot has been around for decades it is only really in the last 2 years that the volume has been turned up with many predicting that bots will be the next app, and that app’s are dead. That is an oversimplification, of course, but given so many young people spend their time on their mobile messaging apps, and given the success of the WeChat “app of everything” in China it is natural agencies, brands and tech players in the mobile space pay close attention to the Bot trends already clearly evidenced. Continue reading

Mobile marketing:  Engaging Gen X,Y & Z

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Written by Jane Ostler, Managing Director, Media & Digital, Kantar Millward Brown

Kantar Millward Brown’s AdReaction: engaging Gen X, Y and Z study reveals vital insights into how marketers should use mobile, explains Jane Ostler, Managing Director of their Media & Digital practice.

Marketing communications are undergoing a seismic shift. Brand messages are slowly but surely moving away from the ad break and deeper into consumers’ lives, with much of this driven by the combined influences of younger audiences and mobile device usage.

AdReaction reveals that 74% of Gen Z (16-19 year olds) globally spends more than an hour a day on mobile devices, more than any other generation.

In this world of declining ad receptivity, brands must find new ways to reach consumers beyond the confines of traditional advertising, and need to use mobile in more creative ways than ever before.  Continue reading

The Businessman, The Porter, and the world’s biggest marketing opportunity.

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Kavita Kovvali, Head of Marketing at FluidAds

Earlier this month I was travelling with my husband from the UK to South Eastern India.

We were on our way to visit family and friends in Visakhapatnam, a beautiful city in the state of Andhra Pradesh also known as ‘The Jewel of the East Coast’.

However, in order to get there, we had to take a connecting flight via Chennai.

Unlike the tiny airport in Visakhapatnam, Chennai’s airports are large and overcrowded- it’s a challenging place to be when you’re used to the easy transits of Heathrow. However, on this occasion, all we had to do was walk from the International terminal to the Domestic terminal. Continue reading